We can speak confidently about our Elite service and support because of our Elite team. When you deal with Elite Technology, you will always be in the care of a trained professional whose priority is making sure you are taken care of and your business is thriving.
Elite Support is a Daily Decision
We aren’t a team of salespeople and technicians. We are a team of industry leading professionals wholly committed to service above sales and relationships above profits, and we make a decision every day to give you our best. Whether you are outfitting a new office, setting up a full document solution, or just ordering toner, you will be experiencing Elite support and that is a promise we make to you.
The Keys to Our Elite Support Commitment
Anyone can make a claim to Elite support, but it doesn’t mean much without the daily actions that back up that goal of superior customer service:
- We develop our team and are active in industry trainings
- We are dedicated to the growth of our people
- We maintain transparency and a high standard in our corporate relationships
- We believe clients are more than dollars on a spreadsheet
- We make a daily decision to be Elite for our business and our clients
- We define our success by the quality of the relationships we develop.
More Reasons to Choose Elite
- Prompt response for service requests
- Well-trained customer service and service technicians
- Phone support for related technical issues
- Early lease termination program for clients who are dissatisfied with their current vendor
- Partnership with state-of-the-art technology manufacturer Savin/Ricoh