Elite provides exceptional service for your b&w copiers, color copiers, duplicators, printers, fax machines, wide format engineering copiers and scanners. Our teams of factory trained technicians are equipped with the latest diagnostic tools as well as are continuously certified on the new products as they are released by our partners – Savin and Canon. At Elite believe that great service starts from the time we make our initial contact with a prospective client.

Right from the beginning we serve you by respecting and appreciating the opportunity to earn your business by being on time, diligent pre-appointment preparation and being fully knowledgeable in our technology. We will not suggest replacement parts that are not required and also would NOT recommend replacing a unit if your current copier, printer or fax can be fixed economically. We guarantee that our service response times are 2-4 hours, from the time of the call being placed. In the event that we are unable to get the machine up and running, a loaner will be provided within 24 business hours.

We relish the challenge and delight in the opportunity. Today's business owners are demanding and Elite learnt well from our most demanding clients. When the situation demands, Elite creates service programs that are custom made. Some of our clients have multiple copiers and printers apart from other office equipment in the same location to justify the presence of on-site support staff for service of the in-house copiers, printers and fax machines. The ratio of technical support staff  to service clients is 34% higher than the industry average and the average inventory levels are 22% more than comparable size organizations.

Offerings include annual copier, printer and fax maintenance/service contracts, copier service on a per call basis, computer network support. Copier service contracts typically cover all elements including parts, labor and supplies like developers and toners.

Call us and find out for yourself. We have your solution and are willing to stake our reputation and pride on the line - every day, every time.